The Office of the Commissioner General of Essential Services (CGES) has launched a new, dedicated Speed Dial hotline — 1904 — for the public to swiftly report disruptions or difficulties in accessing essential services across the country.

According to the announcement, citizens are encouraged to use 1904 to report issues related to:

• Electricity supply
  
• Fuel distribution
  
• Hospital and emergency medical services
  
• Public transport and logistics
  
• Water supply and sanitation
  
• Food and essential commodities
  
• Telecommunications and ICT services
  
• Irrigation and other essential public services declared under Gazette Extraordinary No. 2464/29
  

The CGES stated that this initiative aims to strengthen coordination among authorities, ensure faster responses during emergencies, and improve the overall management of complaints regarding essential service interruptions.

All calls made to 1904 will be handled by the CGES Operations Centre, where each complaint will be verified, categorized by urgency, and routed to the appropriate response team for immediate action.

The CGES also urged the public to use the hotline responsibly and to provide clear, accurate information to help authorities ensure timely and effective resolutions.